In order to compete in today’s market, HRMG has long believed adapting your business to the digital world has been increasingly important. Now however with the rise of COVID-19, it’s not just important: it may be the deciding factor in whether your business can weather the storm or ends up as a casualty of the current pandemic. Fearing the spread of infection, customers and employees alike are looking into contactless methods of going about daily life while obtaining their regular services.
Learning to thrive in a “contactless economy”
Within a few short months, the newest strain of the coronavirus has brought our daily routines to a screeching halt. Unfortunately, the bills and typical needs don’t stop because we have to. Since the outbreak of the novel coronavirus disease (COVID-19) epidemic, brick and mortar businesses will have to change the methods in how they offer their products. If you’ve been contemplating making the transition for your own business, now is the time. It is now more important than ever to have a way for a client to interact with you indirectly. As such confined spaces with people gathering together are considered to have high risks of virus transmission, the CDC suggests social distancing, flexible worksites, and delivering services remotely.
Benefits of Integrating eCommerce Solutions
The World Health Organization (WHO) has reportedly stated that “people should use contactless [payment] technology where possible.” This has come from a fear that physical money could be a vehicle that has also aided in the transfer of the virus. In addition to reducing the risk of transmission, shifting to a “curbside/contactless” model with your online presence can help your business reduce overhead. An eCommerce website with a catalog of your products or digital menu allows for an organized and easy shopping experience. You can offer same-day store pickup for local consumers while adding the ability to ship to a worldwide customer base. Establishing a direct connection with the end consumer through email or SMS also allows you to maintain the relationship after the sale. Handled correctly, this permits a personalized customer experience and build loyalty (and repeat customers) to your brand.
Strategizing Unique Solutions For Your Needs
In terms of the long-term impact of the contactless services on the economy, it is far too early to draw any conclusions. With effort, ingenuity, and working together, we can help each other overcome this latest obstacle presented by COVID-19. HRMG has worked with all types of businesses in a variety of industries due to the diversity of our services. We can strategize and assist any client in executing the best path forward for your operation. Additionally, we would like to announce an offering for all businesses facing cashflow constraints. In an effort to help you sustain your web presence, we are matching all annual managed website hosting services for 1 year at a 50% discount on your current rate. Information may be submitted to us at connect@hrmg.agency for further consideration.
